Privacy Policy

Infinity In-Home Support Services, Inc. Privacy Policy

Effective Date: January 15, 2025

Infinity In-Home Support Services, Inc. ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including when you visit our website www.infinityihhs.com (the "Site"). By using our services or the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information about you when you interact with us. This includes:

a. Personal Information

Contact Information: Name, email address, phone number, mailing address.
Demographic Information: Date of birth, gender, and other similar details.
Service Information: Health-related data, caregiving preferences, or other details related to the services we provide.

b. Non-Personal Information

Usage Data: IP address, browser type, operating system, and pages viewed on the Site.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to improve your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To deliver and manage in-home support services tailored to your needs.
To Improve User Experience: To analyze trends, improve our Site, and enhance our services.
To Communicate: To respond to inquiries, send service updates, or share promotional materials (with your consent).
To Comply with Legal Obligations: To fulfill our legal, regulatory, or contractual obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following scenarios:

With Service Providers: Third-party vendors that assist us in delivering our services (e.g., IT support, billing, or caregiving staff).
For Legal Reasons: If required by law, court order, or to protect our legal rights.
With Your Consent: When you explicitly agree to share your information with others.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of the Site.

5. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee complete security. We encourage you to safeguard your own information by using secure passwords and being cautious online.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Correction: Request access to or correction of your personal information.
Data Portability: Obtain a copy of your personal data in a portable format.
Opt-Out: Opt-out of receiving promotional communications.
Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, contact us at [infinityihss@gmail.com].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any information.

8. Children's Privacy

Our services and Site are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated. Your continued use of our services or Site constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Infinity In-Home Support Services, Inc.
14142 Minnieville Rd., Suite 212, Woodbridge, VA 22193.
(703) 725-5486
infinityihss@gmail.com